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Solotbaji FAQ — All your questions answered here

From registration to payments, bonuses to gaming — find answers to any question, all in one place.

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Account

Registering on Solotbaji takes just 3 minutes Simple. Just provide your name, mobile number, email, and date of birth. You'll receive a verification code on your phone — enter it and your registration is complete. No documents or lengthy process required.

No. Under Solotbaji's rules, each person may only hold one account. If multiple accounts are detected, all of them will be closed and any funds held may be forfeited.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number — you'll receive a 6-digit code. Use the code to set a new password. The entire process takes under 2 minutes.

KYC is not required for regular play. However, for large withdrawal amounts, you may need to submit a scanned copy of your National ID (NID) or passport. This is done solely to protect your account.

To change your mobile number, contact Solotbaji support directly. After identity verification, your new number will be updated. A confirmation OTP will be sent to your old number from your own phone.

Your account may be temporarily locked due to multiple incorrect password attempts or for security reasons. Contact our support team, verify your identity, and the issue will be resolved within 24 hours.

The minimum age to register at Solotbaji is 18 years old. You must provide your date of birth during registration and may be asked to verify your age with a valid ID.

Go to the "Responsible Gaming" section in your account settings and select "Permanent Closure". Alternatively, send an email to support. Please note that once an account is permanently closed, it cannot be reopened.

Payments & Transactions

The following payment methods are currently available on Solotbaji:
  • bKash — Most Popular
  • Nagad — Fast Processing
  • Rocket — Dutch-Bangla Bank
Deposits are processed instantly across all methods.

Minimum Deposit at Solotbaji ৳100. Even with this small amount, you can enjoy all games on the platform and qualify for bonuses.

With bKash, Nagad, and Rocket, funds are usually credited within 30 seconds to 2 minutes for the balance to appear. If a network issue causes a delay, wait 5 minutes. If it still hasn't arrived, please contact support.

Withdrawals from Solotbaji typically take 5 to 30 minutes for processing. For first-time withdrawals, verification may take 3 to 6 hours. Slight delays may occur on bank holidays.

Minimum Withdrawal at Solotbaji ৳300. Always use your registered mobile number when making a withdrawal.

Solotbaji does not charge any deposit or withdrawal fees. However, bKash, Nagad, or Rocket may apply their own service charges — that is entirely at the payment provider's discretion.

Contact our support team immediately and send a screenshot of the transaction. We'll do our best to resolve the issue as quickly as possible. However, funds sent to the wrong number cannot always be recovered.

Log in and Financial Transactions section, where you can view your complete history of deposits, withdrawals, and bonuses — with dates and amounts.

If a withdrawal is rejected, you'll typically be notified of the reason via email or SMS. Common reasons include: incomplete KYC verification, unmet bonus wagering requirements, or a number mismatch. Contact support for full details.

The daily withdrawal limit depends on your account tier and verification status. For details on the maximum daily withdrawal limit for standard members, please contact support.

Bonuses & Promotions

A 100% welcome bonus is automatically credited on your first deposit to a new account. Deposit ৳1,000 and you'll have ৳2,000 to play with. Wagering requirements apply before the bonus can be withdrawn.

A wagering requirement means you must place a certain amount in bets before you can withdraw bonus funds. For example, a 5x wagering requirement on a ৳1,000 bonus means you need to wager ৳5,000 in total. Full terms and conditions apply.

Logging in to Solotbaji every day earns you loyalty points, which can be redeemed for bonus credits. The more consecutive days you log in, the more points you accumulate.

With Solotbaji's referral program, when you refer a friend and they make their first deposit, you'll receive a referral bonus. Check the "Promotions" section of your account for the current referral bonus amount.

Yes, Solotbaji offers weekly cashback on selected games — you get back a set percentage of your losses. Check the Promotions page for full details.

Each bonus has its own validity period. Welcome bonuses generally must be used within 30 days. Daily bonuses must be used on the same day they are issued. The expiry for each bonus is stated in its respective terms.

Most bonuses can be used across all games. However, certain special bonuses apply only to specific games or categories. Each bonus's terms will specify which games it is valid for.

Yes — simply select the "Deposit without bonus" option at the time of deposit, and no bonus will be applied. Opting out of a bonus means there are no wagering requirements attached to your withdrawal.

Games & Betting

Solotbaji offers over 1,000 games across categories including Live Casino, slots, Sports Betting (cricket, football), crash games, poker, roulette, and much more.

Yes! Solotbaji's Live Casino lets you play in real time with actual human dealers. Through high-quality video streaming, you can interact with the dealer directly.

Solotbaji lets you bet on cricket, football, tennis, badminton, basketball, and much more. Live betting is available for major tournaments including the IPL, World Cup, and Champions League.

Most games can be played directly in your browser. For the best experience, we recommend downloading the Solotbaji app — it loads faster and uses less battery.

Yes. All games on Solotbaji are internationally certified by RNG (Random Number Generator) technology. This ensures that every game result is completely random and fair.

Popular Games section to see the most-played games. New Games section for the latest games added.

Most games save your progress automatically. Once your connection is restored, the game will resume. For slots, spin results are determined on the server, so your outcome is never lost due to connectivity issues.

Yes. Sports In-play betting on live matches is available in the section. Odds update in real time as the match progresses. Live betting is available for cricket, football, and all major tournaments.

Security

Yes. Solotbaji is an internationally licensed gaming platform. All transactions and data are secured through 256-bit SSL encryption, strict KYC procedures, and independent audits.

Go to the "Security" section in Account Settings and enable "Two-Step Verification". After that, you'll receive an OTP on your mobile with every login — keeping your account significantly more secure.

Change your password immediately and contact support. We will temporarily suspend your account while we investigate. Never share your password or OTP with anyone.

Completely safe. Solotbaji never sells your information to third parties. All data is stored on encrypted servers. Learn more Privacy Policy Read.

Solotbaji uses SSL encryption, so your data stays secure even on public WiFi. That said, for maximum security, we recommend logging out after each session on a public network.

Always solotbaji.biz Use the official address. Solotbaji will never ask for your password, OTP, or banking details via SMS, email, or phone. Do not click on suspicious links.

Responsible Gaming

Go to the "Responsible Gaming" section in Account Settings to set daily, weekly, and monthly deposit limits. Once set, these limits cannot be exceeded. Learn more Responsible Gaming on the page.

Go to the "Responsible Gaming" section in your account settings and select self-exclusion. You can pause your account for 7 days, 1 month, 6 months, or permanently. It takes just 5 minutes to set up.

Reach out to the Solotbaji support team — your privacy is fully protected. You can also speak with a trusted doctor or a family member. Remember, asking for help takes courage.

Solotbaji enforces strict age verification. Use parental control software on your device, and keep your account protected with a strong password — always log out when you're done.

Go to "Responsible Gaming" in your account settings to set a daily gaming time limit. Once the limit is reached, Solotbaji will automatically log you out.

Mobile App

Download Download the Solotbaji app directly from the page. Separate versions are available for both Android and iOS.

Yes, the Solotbaji app is completely free to download — no subscription or hidden charges.

Enable "Allow installation from unknown sources" on your Android device. Make sure your phone has enough storage space. If the issue persists, contact support.

Yes, the Solotbaji app gives you access to all the same games as the website — with faster loading times and push notifications.

When you open the app, an update notification will appear automatically if a new version is available. Or Download Install the latest version from the page.
Most Frequently Asked
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Why Choose Solotbaji

Why millions trust Solotbaji

Every answer is backed by years of experience and our unwavering commitment to service.

100% Trusted & Licensed

With an international gaming licence, SSL protection, and independent auditing, Solotbaji is Bangladesh's most trusted platform.

Verified

24/7 Bangla Support

For any question or issue, our Bangla-speaking support team is always on hand. Get instant responses via live chat or email.

Instant Response

Fastest Payments

Deposit instantly and withdraw within minutes via bKash, Nagad, and Rocket. The fastest payment system in Bangladesh.

Minute Payments

Best Bonus Offers

Welcome bonus, daily cashback, referral bonus — Solotbaji offers the best bonus deals in Bangladesh.

100% Bonus

Mobile-First Experience

The Solotbaji app is built for mobile — it loads fast on low data and uses minimal battery.

Free App

Responsible Gaming

Budget limits, time controls, self-exclusion — Solotbaji puts your responsible gaming first.

Your Security
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