Data Protection

Solotbaji's Privacy Policy — Your Data, Our Responsibility

Every piece of information you share with Solotbaji is fully secure. Here you'll find a clear explanation of what we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
1

Introduction & Scope

Solotbaji ("we", "our") publishes this Privacy Policy ("Policy") so you have a clear understanding of what information we collect about you, why we collect it, and how it is used. This Policy applies to the solotbaji.biz website and its mobile application.

Solotbaji believes privacy is a fundamental right. That's why we treat your personal data with the utmost care, applying modern technology and rigorous security measures to keep it protected. By using our platform, you are deemed to have accepted this Policy.

For any questions or concerns, please reach out to our Privacy Team: support@solotbaji.biz

This Privacy Policy is developed in accordance with international data protection standards and is updated periodically. The date of each revision will be clearly displayed at the top of the page.

2

What Information We Collect

Solotbaji collects information through various means. We only gather what is strictly necessary to deliver our services.

Personal Information (Directly Provided)

  • Full name and date of birth (for age verification)
  • Mobile Number & Email Address
  • Residential Address
  • National ID or passport number (for KYC verification)
  • Payment details (bKash/Nagad number — full account credentials are not stored)

Automatically Collected Information

  • IP Address & Device Information
  • Browser Type & Version
  • Platform activity logs (game history, betting history)
  • Login Time & Session Data
  • Data Collected via Cookies & Tracking Technologies
Data Type Purpose of Collection Mandatory
Name & AgeIdentity & Age VerificationYes
Mobile NumberAccount CommunicationsYes
National IDKYC VerificationYes
Payment NumberTransaction ProcessingYes
Device InformationSecurity & Fraud PreventionNo
Game HistoryService Improvement & Dispute ResolutionNo
3

How Your Data Is Used

Solotbaji uses collected data solely for specific, legitimate purposes. We never do more with your information than what is necessary.

01
Account Management

To secure your registration, login, and account.

02
Financial Transactions

To process deposits, withdrawals, and bonuses. To comply with AML regulations.

03
Customer Support

For resolving your issues and handling complaints.

04
Fraud Prevention

To detect suspicious activity and maintain platform security.

05
Service Improvement

To analyze user experience and improve Solotbaji's products and services.

06
Marketing Communications

To keep you informed about promotions and offers, with your consent. You may unsubscribe at any time.

4

Data Sharing with Third Parties

Solotbaji never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances:

  • Payment Provider: With payment gateways such as bKash, Nagad, and Rocket for transaction verification and processing.
  • Game Providers: Only the minimum data necessary to provide gaming services.
  • Identity Verification Service: With licensed verification services for the KYC process.
  • Legal Authorities: When required by law, court order, or a legitimate request from a regulatory authority.

All third-party partners operate under strict confidentiality agreements. They are prohibited from using your data for their own purposes.

5

Cookie Policy & Tracking

Solotbaji uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Type

You can disable cookies through your browser settings, though doing so may limit certain features.

6

Data Security Measures

Solotbaji protects your data using the highest industry-standard technologies. Our security operates across multiple layers:

  • SSL/TLS Encryption: All website and app communications are secured with 256-bit encryption.
  • Data Encryption: All stored sensitive data is kept encrypted at all times.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Firewall & Intrusion Detection: Real-time threat monitoring at the server level.
  • Regular Security Audits: Regular vulnerability assessments conducted by third-party security experts.
  • Restricted Access: Only authorized personnel are permitted to access data on a need-to-know basis.

In the event of a data breach, Solotbaji commits to notifying affected users within 72 hours.

7

Your Privacy Rights

As a Solotbaji user, you have the following rights regarding your personal data:

Right to AccessYou have the right to know what data we hold about you.
Right to RectificationYou may request corrections to any inaccurate information we hold.
Right to ErasureRequest deletion of your data under applicable conditions.
Right to Restrict ProcessingYou may restrict how your data is used in certain cases.
Data PortabilityThe ability to download your personal data.
Right to ObjectObjecting to the use of your data for specific purposes.

To exercise any of these rights support@solotbaji.biz. We will endeavour to respond within 30 days.

8

How Long We Retain Your Data

Solotbaji does not retain your data longer than necessary. Retention periods vary based on the type and purpose of the data:

  • Active Account Data: Fully protected for the duration of your active account.
  • Transaction History: Up to 7 years where required by law.
  • KYC Documents: Up to 5 years after account closure.
  • Gaming Log: Up to 2 years for dispute resolution purposes.
  • Marketing Data: Deleted immediately upon withdrawal of consent.

For inactive accounts, data deletion begins after 3 years of inactivity, unless retention is required by law.

9

Children's Privacy

Solotbaji strictly prohibits registration by anyone under the age of 18. We do not knowingly collect or store any personal information from minors.

If a parent or guardian believes their child's information has been collected inadvertently, please support@solotbaji.bizto get in touch. We will promptly delete that information.

10

Privacy Policy Updates

Solotbaji may update this Privacy Policy from time to time. For any significant changes, we will notify you via email or in-app notification.

The date of each update will be clearly displayed at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the revised policy.

11

Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Privacy Team:

  • Email: support@solotbaji.biz
  • Live Chat: Available in the bottom-right corner of the website
  • Response Time: Within 24–48 business hours

Solotbaji takes your privacy concerns seriously and is committed to ensuring every complaint is resolved fairly.

Our Commitment

How Solotbaji Protects Your Information

Technology and policy — together, they ensure your privacy.

Best-in-Class Encryption

Solotbaji uses 256-bit SSL/TLS encryption. Every click, login, and transaction is fully encrypted — no one can intercept your data in transit.

Industry Standard

Your Data Is Never Sold — Ever

Solotbaji never sells or rents your personal data to third parties. Your information exists solely to serve you.

Completely Secure

Minimal Data Collection

Solotbaji collects only the information genuinely necessary to provide its services. We do not request excessive or unnecessary data.

Limited Collection

Regular Independent Audits

Solotbaji's security infrastructure is regularly tested by independent third-party experts. Any vulnerabilities identified are addressed immediately.

Verified

Consent-Based Marketing

Solotbaji sends promotional messages only with your explicit consent. You can unsubscribe at any time with a single click.

In Your Control

Immediate Breach Notification

If a data security issue arises, Solotbaji will notify you within 72 hours and inform you of the steps being taken to address it.

Rapid Response
Safe Gaming

Your Privacy Is Protected — Play with Confidence at Solotbaji

Your data is completely secure with Solotbaji. Register today and experience a gaming platform you can trust.

No Data Sales SSL Encryption Transparent Policy In Your Control
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